CXwow is a cutting-edge platform that uses powerful AI and live support agents to deliver superior customer service, sell more of what your brand offers, and re-engage customers!
REAL HUMANS & POWERFUL AISupercharge Your Customer Experience
Deliver omnichannel support across email, phone, chat, and social media
Empower customers with self-service options, including an extensive knowledge base and FAQs
Automate and Speed Up Workflow
Quickly handle up to 70% of queries with automated chat agents and give your customer service representatives more time to tend to complex customer needs.
Free up time spent on tickets to boost productivity!
Incoming queries are swiftly handled by automated chat agents, offering quick solutions before connecting to a customer service representative
Real-Time Communication
Customers engage in live chats with skilled agents for swift resolution of more complex questions and issues
Sell & Upsell Offers
Agents suggest and upsell relevant offers, maximizing revenue opportunities during customer interactions
Report & Analyze Customer Experience
Detailed data analytics reports give you insights into your team’s customer service efforts
Manage Tickets & Issues
Every incoming query is stored in a centralized ticketing system, which team members can access at any time
Grow Together: Turn Every Conversation Into An Opportunity
CXwow customer service representatives turn every interaction into a sales and growth opportunity.
Sell your products or services, re-engage with customers, and make bigger profits!
Get Expert Support Fast
CXwow quickly finds on-demand freelance agents during busy periods and gives them top tools for smooth customer service!
You’ll cut training time and costs for new team members.
Effortlessly Connect CXwow across 26+ platforms!
CXwow works seamlessly with all your apps and software.
Why CXwow Is The #1 Customer Service Desk for eCommerce
Company Developed AIFirstContact is our very own self-learning AI that gets better as your business grows!
Maximize customer experience and accelerate workflow.
Designed for Businesses of All SizesAffordable and accessible to any-sized eCommerce business - from small startups to large companies.
Trusted Data ProtectionCXwow keeps customer information safe and secure at all times, enhancing trust and compliance.
Georgia R
Reviewed in the United States on
Wed Oct 25 2023 09:55:54 GMT+0700 (Indochina Time)
Online Business Owner
“CXwow gave me all the right tools to scale my business and deliver top customer service - without any extra headcount! My customers get support instantly and I’ve been able to sell 80% more stock during seasonal sales.”
Craig V
Reviewed in the United States on
Wed Oct 25 2023 09:55:54 GMT+0700 (Indochina Time)
eCommerce Manager
“Since we introduced automated chat agents, our support team members have been able to tend to 60% more queries each day. Productivity has skyrocketed and our agents are happier - it’s a win win.”
Henry L
Reviewed in the United States on
Wed Oct 25 2023 09:55:54 GMT+0700 (Indochina Time)
Head of Sales
“Our sales have increased by over 30% and engagement rates by 45% since we started using CXwow. In just four short months, we’ve managed to scale our brand and make bigger profits - faster than we ever have before!”
CXwow is an AI-powered customer service platform designed to automate resolutions and elevate the customer experience for eCommerce businesses.
Question: How does CXwow integrate with my existing platforms?
CXwow offers effortless integration across 26+ platforms including PayPal, Amazon, Shopify, and Google. You won't have to switch between different apps or software; everything is accessible in one place.
Question: What is omnichannel support?
Omnichannel support allows you to manage customer interactions across multiple platforms - like email, phone, chat, and social media - all from a single dashboard.
Question: How can CXwow help me boost sales?
Using personalized, AI-powered customer interactions, CXwow turns every user engagement into an opportunity to upsell and make more conversions. You’ll grow your business simply by talking with your customers.
Question: How secure is my data with CXwow?
Your data security is our top priority. CXwow complies with all industry standards to keep your information safe and secure at all times.
Question: What is the "Real Humans & Powerful AI" feature?
This feature combines the efficiency of AI with the personal touch of human customer service agents. It allows you to swiftly resolve common queries with AI while complex issues are handled by skilled human agents.
Question: How much time and resources can CXwow save my team?
Our platform automates up to 70% of common queries, allowing your customer service team to focus on more complex issues. This boosts productivity and reduces the time and resources needed for customer support.
Question: What is the "Do-It Yourself Support for Customers" option?
This feature allows you to build a customized knowledge base, enabling customers to find quick answers to their questions without requiring live agent support.
Question: Can I try CXwow before I commit?
Yes! We offer a free trial period so you can experience firsthand how CXwow can transform your customer service and boost your sales.
Question: How do I get started with CXwow?
Simply click the "Get Started" button on our homepage, and you'll be guided through a simple setup process. If you have any questions, our support team is available to assist you.
Question: What kind of support do you offer?
We provide 24/7 customer support through chat, email, and phone. We also have an extensive knowledge base for self-service.
Question: How customizable is the platform?
CXwow is highly customizable to fit your specific business needs. You can choose which features to activate and even tailor the look and feel of the customer interface.
Question: Is there a long-term contract or can I cancel anytime?
We offer flexible plans to suit different business needs. You can choose to commit to a long-term contract for added benefits or go for a month-to-month subscription that you can cancel anytime.
Question: How do you train the AI in your platform?
Our self-learning AI continually improves based on customer interaction data, making it smarter and more efficient over time.
Question: Do you offer analytics and reporting features?
Yes, CXwow provides detailed analytics and reporting capabilities to help you understand customer behavior, agent performance, and key performance indicators (KPIs).
Question: Are there any setup fees or hidden costs?
No, what you see is what you get. We believe in transparent pricing without any hidden fees.
Question: How can I pay for CXwow?
We offer various payment options, including credit cards, bank transfers, and even cryptocurrency for maximum convenience.
Question: Is CXwow GDPR-compliant?
Yes, we are fully GDPR-compliant and take data privacy regulations very seriously.
Question: What happens if I exceed my plan's limits?
If you exceed your plan's limits, we will notify you and give you the option to upgrade your plan or pay for the extra usage.
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